Location: 5276 Kingsway, Burnaby, BC V5H 2E9
Phone: (604) 620-9737
Hours: Mon – Sun: 11:00AM – 11:00PM
- Small parking lot in the back
- Paid street parking in the front
- Taiwanese style “Hot Soup”
My girlfriend and I checked out Boiling Point on Kingsway after I had given it a shout out a few weeks ago. We came on a weekday and it was already crowded with people waiting for a table. Last time I went to Boiling Point in Richmond, I remember nobody in it at all. The new place has a pretty trendy interior.
High back leather booths, glossed wooden tables and just look how far back at the restaurant extends. Seatings were comfortable, however, they are a pain in the ass when it comes down to getting your server’s attention. There’s just no way, unless you had arm’s length as tall as Yao Ming. We were seated almost instantly because it was just the two of us. This place is excellent for small groups, if you have a big group, you may have to wait. The servers are not very attentive, rather they try to be, but just because of the structure of the chairs and dividers, it’s pretty hard.
In addition to the new restaurant, they also have a new drinks and dessert menu!
My girlfriend ordered the “House Special Hot Soup”. The way it works at Boiling Point is that you pick the soup base, which comes with its own variety of ingredients then you get to pick the level of spicy. It ranges from “No spicy” to “Flaming Spicy”. The House Special comes with a bed of nappa, fermented tofu, sliced pork (which was really red for some reason), enoki, mushroom, kamaboko, meatball, clam, quail egg, pork blood, pork intestine, garlic chives, salty veggies and tomato. The fermented tofu might throw people off as it does have a distinctive smell to it. It’s one of those love/hate relationships.
Each combo comes with a bowl of rice and it’s not interchangeable unless you decide to pay for noodles. The servers here are not very good at English, you may need to repeat a few times before they know what you want or I just gave up. My girlfriend wanted to ask for a separate empty bowl, but we were unsuccessful after both of us tried to communicate with one of the server. (Trust me, even sign language didn’t help).
I forgot to mention the soup is served on a small shallow wok and is served under a fire in which they light when it reaches the table. Some sort of chemical makes the fire and burns out after awhile. There isn’t a controlled fire. The beef hot soup is also served with a bed of nappa, vermicelli, sliced beef (not the fatty kind), enoki mushroom, tomato, firm tofu, tempura, corn, meatball, kamaboko, fried tofu skin, and imitation crabstick. I really liked the stock, it was pretty sweet.
And just like the traditional hot pot, there are a few sauces for your dips. The bottom one is a garlic sauce, the middle one is a hot (not really hot) sauce, and the top one is their version of hot chili sauce. In fact, all the sauces are purchasable for home use.
Just to let you see how hot the soup gets, it’s pretty hot. It was more boiling for my girlfriend’s than mine. Like I’ve mentioned, the fire is uncontrollable.
Overall, the food at Boiling Point is great. However, the service could be improved by better attending to the needs of the customer. Don’t just walk off after the menu’s down. It took us a well 5 minutes before we could get the server to order. The parking is also another biggie. It’s pretty hard to find parking on a busy street and the parking lot fills up really quickly in the back. Also, it would make sense to have a rear entrance if you have a parking lot in the back. The price points are fairly standard for the pots. It’s $10.99 for lunch and $11.99 for dinner with a few exceptions. Drinks are extra. And I can’t wait to try their dessert menu next time. How was your experience at the Boiling Point on Kingsway? Let me know in the comments section below.